Everybody can be great because everybody can serve. You don't have to have a college degree to serve. You don't have to make your subject and your verb agrees to serve. You only need a heart full of grace, soul generated by love.
Martin Luther King Jr.
"The servant-leader is a servant first. It begins with the natural feeling that one wants to serve, to serve first ". –Robert K. Greenleaf. In an agile environment, servant leadership is the type of leadership needed by all roles in the company. Become a leader who is able to maximize the collective intelligence of employees without using politics or power as superiors, but instead becomes a role-model for their employees.
We help to create leaders who serve, through training or coaching, providing understanding and demanding their ability to dare to be the right leaders in an agile environment.
Changing the Behavior
This organization is new in agile and after one-two training, the top level is buy-in, "We have to change our way of working". One month after practicing, they have one challenge, "Our team said, the leader in our company is their biggest obstacle to change and improve".
What we did
It's also a common challenge we found in Indonesia, some say it's about culture. First, we accompany the team retrospective and gather the data. We collected similar issue talking about "Directing". Based on data, we facilitate one event for the top level and middle management to come up with an answer of "What bothering you in our new way of working?" and "What you should do as a leader to make it succeed?".
Again, from those answer (data) we continue to facilitate the leaders to change their behavior in order to support the team and empowering the team to maximize the collective intelligent.